Welcome to Rouge Store. By using this store, you agree to be bound by the following terms and conditions. Please read them carefully.
1. Introduction
This agreement governs the relationship between you as a user ("User" or "You") and Rouge Store ("Store" or "We"). These terms are effective upon your registration or use of the store.
2. Legal Eligibility
The user acknowledges having the legal capacity to transact with the store and is at least 18 years of age. In case of violation, the user bears the consequences of this violation before third parties.
3. Account and Security
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You are responsible for maintaining the confidentiality of your account information and password.
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You agree to notify the store immediately of any unauthorized use of your account.
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The store is not liable for any loss you may incur as a result of your account information being disclosed.
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You agree to use your account personally with sincerity and credibility.
4. Obligations and Covenants
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You agree to use the store in compliance with applicable laws and public morals.
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You agree not to use the products or services for any purpose that violates applicable laws.
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You agree to provide true, accurate, and up-to-date information upon registration.
5. Payment and Pricing
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The store offers various secure online payment options.
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The store commits to pricing products according to market value and reserves the right to modify prices at any time.
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All displayed prices include VAT (if applicable).
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The store commits to providing official invoices for all purchases.
6. Shipping and Delivery
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The store ships orders through reliable shipping companies.
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You will be provided with a tracking number once the order is shipped.
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The store is not responsible for any delays caused by the shipping company or circumstances beyond our control.
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The user must ensure the accuracy of the provided shipping address.
7. Exchange and Return Policy
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You may request to exchange or return products within 7 days of receipt, provided they are in their original, unused condition and packaging.
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Cosmetics, perfumes, and personal care products cannot be exchanged or returned once opened or used, for public health reasons.
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The customer bears the shipping costs for exchanges or returns, unless the product is defective or the wrong item was sent.
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Your request will be processed and the refund issued within 14 business days after receiving and inspecting the returned product.
8. Intellectual Property
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All intellectual property rights of the store, including the "Rouge Store" trade name, logos, designs, texts, and images, are the exclusive property of the store.
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Copying, using, or distributing any of the store's content without prior written permission is strictly prohibited.
9. Disclaimer
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The store is not liable for any claims arising from errors or negligence by the user or a third party.
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We do our best to ensure the accuracy of product information but do not guarantee it is free of typographical errors.
10. Modification of Terms
Rouge Store reserves the right to modify these terms and conditions at any time. You will be notified of changes on the site, and your continued use of the store constitutes acceptance of the updated terms.
11. Applicable Law
This agreement is governed by and construed in accordance with the laws and regulations of the country where the store operates. Any disputes shall be subject to the jurisdiction of the competent courts in that country.
12. Contact Us
For any inquiries about these terms, please contact us at: legal@rougestore.com.